Zambia's telecoms regulator has threatened to seek criminal proceedings against the mobile networks if they do not improve the quality of their service.
The regulator, ZICTA has already sued the mobile networks for breaches of their regulatory obligations, but says that the failures could be considered criminal as well as they exploit the subscribers.
ZICTA confirmed that it has sent a report to the Director of Public Prosecution (DPP) to be studied for possible action.
The country has three mobile networks, MTN, Zamtel and Airtel.
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