Kenya s Safaricom has been accused of abusing its dominant market power after it barred its mobile money agents from acting on behalf of rival networks at the same time
Both Airtel and Essar Kenya (Yu) had approached mobile money agents offering Safaricom's M-Pesa mobile money service asking them if they wanted to offer the rival services as well.
However, Safaricom has ordered the agents to stick to just one mobile network, theirs.
"By growing our agency network we have demonstrated that there is ample opportunity for our rivals to recruit and invest in their own agents so as to demonstrate their commitment to creating job opportunities for young Kenyans," Safaricom told the Business Daily.
Airtel has taken the matter to the Competition Authority claiming that it is an abuse of market power by the country's largest mobile network.
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