Canada's Information Commissioner has warned that the use of wireless devices and messaging apps are putting the long term archiving of government communications.
"After investigating the use of wireless devices and instant messaging in 11 federal institutions, I have concluded that there is a real risk that information that should be accessible by Canadians is being irremediably deleted or lost," Suzanne Legault said.
There were approximately 98,000 BlackBerrys issued to government institutions. Instant messages sent and received on these devices are automatically deleted -- usually after 30 days -- making them generally unavailable for access to information purposes.
Of the 11 investigated institutions, only Foreign Affairs, Development and Trade Canada, and National Defence automatically back up at least some instant messages on servers.
Her report into the issue makes three specific recommendations, including that a government-wide policy be issued instructing institutions to disable instant messaging on all government-issued wireless devices, with few exceptions.
The President of the Treasury Board does not agree with the recommendations and has already declined to implement them. In fact, the Treasury Board Secretariat would prefer to allow instant messages to be auto-deleted after only three days.
"While technology is a powerful tool for innovation, its use must not infringe on the right of Canadians to know what government is doing and to hold it accountable for its decisions," Legault said.